Complaints policy

A complaint should identify the customer, contact number, service address, date and a plain description of what happened. Supporting photos or documents may help when they relate directly to the issue.

How to raise a complaint

Email info@mattressremovalgreenleaf.com. The complaint-handling owner and response times should be confirmed before relying on this process.

Privacy

Information supplied with a complaint should be used to review and respond to that matter. Do not send unrelated sensitive documents.